Governix · Idea M&J
Governix – Support and Contact
Updated 16 September 2026
Contact support
Email info@ideamj.sk with the subject “Governix – support”. Include the game version, device model, Android version and a short description of how the issue occurs. Remove sensitive information from screenshots. Do not send passwords, complete purchase tokens or payment card details.
Purchased access is not active
Check that payment completed and that you are using the Google Play account used for purchase. Connect to the internet and use purchase restoration in the game. Pending payments must first be confirmed by the store. If the problem continues, contact us rather than making an unnecessary additional purchase.
Trial and connectivity
A new trial runs for 24 hours from activation, including time when the game is closed, and does not trigger an automatic charge. Internet access is required for activation and access verification. Reinstalling does not grant a new trial. If verification fails, retry your connection later and contact support.
Progress and a new device
Progress is stored locally. Purchase restoration restores a licence, not game progress. Consider the loss of your saved game before clearing data or uninstalling. Restore an Android purchase through the same Google Play account; automatic transfer between Google Play and the App Store is not part of the current version.
Privacy and availability
Send personal-data requests to info@ideamj.sk. Procedures and response times are explained on Delete your data. Governix is being prepared for Google Play first and the App Store later. Check the product page for the current availability status.